WHAT'S THE NECKLACE MADE FROM, AND WILL IT TARNISH?
No, it does not tarnish. The necklace is made from high quality stainless steel, with 18K gold plating on the gold option.
IS IT SAFE FOR SENSITIVE SKIN?
Yes. It's nickel-free and hypoallergenic so it will not cause irritation or green skin.
HOW LONG IS THE CHAIN?
The chain is 38 cm long with a 5 cm extender for a highly adjustable fit.
HOW LONG DOES DELIVERY TAKE?
Our delivery times can generally be divided into two parts:
Processing Time: (1-7 Working Days) Our processing time consists of production, order verification, quality control and packaging. Due to the large number of orders, this currently accounts for 1-7 working days. We craft everything by hand with love, and we thank you for your patience.
Shipping Time: (1-7 Working Days) This is the time it takes our courier partners to get your order to you, depending on the option you chose at checkout. You will receive a tracking number once your order has been handed over to our courier partners so you can track it every step of the way!
Please allow a maximum period of 14 working days total, in most cases your order should be with you much sooner. In the case your order has not arrived within that time period we will reach out to you.
DO YOU DELIVER ALL OVER SOUTH AFRICA?
Yes we do, our courier partners deliver to all major centers across the country.
WHAT'S YOUR GUARANTEE?
We hope you'll be pleased with your new necklace, however if something doesn't quite conform to your satisfaction, we're here to help. If you would like to exchange your order for something else or receive a refund, you can easily return it within 30 days of delivery. Please reach out to us via our email on the contact us page.
IS IT GIFT READY?
Yes, absolutely and it makes the perfect gift for a friend or loved one.
